Terms and Conditions

Training Academy Treatments | Salon Weddings In-house Finance

Training Academy

Booking Courses

You can book your course with us through our website. Please see our courses and booking pages for ways you can book your course with us.

Payment & Deposits

BeautyBoo accepts cash, bank transfer, card payments and PayPal for all courses booked.

All payments must be settled before the course starts.

BeautyBoo reserves the right to request any payment upfront for any services or products.

Course deposit and payment plan;

You can pay for your course in instalments by choosing to pay a deposit at checkout. Your deposit will secure your place on the course and the remainder of the balance must be paid by the end of your chosen course date, please note certificates will not be issued until the course balance is fully paid. We will require a £50 non-refundable deposit to secure your course.

Online and Virtual courses Cancellation policy;

Online and virtual courses – Are non-refundable and cancellation will need to be made in writing within 7 days of purchase. If you chose to cancel your course, please submit your cancellation in writing too hello@beautyboo.uk. You must not have started your course and all course material and equipment must be returned in its original packaging, unopened at the cost of the customer, we suggest using tracked delivery, if the equipment cannot be sent back or has been opened for any reason, you will only be entitled to a partial refund of the course price and not the kit price, this will be refunded once the kit(s) has been returned to us. Due to online courses being a digital content and you can not return the course educational material for a refund there will be a charge of £40 deducted from your refund to cover the cost of the educational material sent to you. If the course is cancelled before the educational material has been sent, then a full course refund will be provided.

1:1 and Group course Cancellation policy;

You will have 7 working days from booking your course to change your mind and cancel. If you chose to cancel your course, please submit your cancellation in writing to hello@beautyboo.uk. All courses must be cancelled a minimum of 48 hours before the course is due to start to receive a full refund, If you cancel on or after the course start date you will only be refunded 70%, this is due to administrative fees and late cancellation. all course material and equipment must be returned in its original packaging, unopened at the cost of the customer, we suggest using tracked delivery. if the equipment cannot be sent back or has been opened for any reason, you will only be entitled to a refund of the course price and not the kit price, this will be refunded once the kit(s) has been returned to us.

Course date deferral;

You will need to contact us 2 working days before your course starts to defer your course date. If you chose to defer your course, please submit your deferral in writing to hello@beautyboo.uk. or call us on 07438427567Once we have received your email, we will then email you with the availability of other course dates to choose from. Please note if we do not receive your email 2 days before your course starts, an admin fee of £20 will be chargeable to refer your date.

Mobile Courses

If you smoke, please smoke before I arrive, but please not while I am visiting as I do not wish my equipment and clothes to smell of smoke as this is unpleasant for my next client to smell especially if they are not a smoker themselves.

If you have any pets please keep them out of the room where possible, this is due to health and safety and I cannot provide a great service if I am being interrupted by animals throughout the course.

Please keep the room where the course is taking place just for me and you and ask any other household members not to come into the room while you are having your treatment done, this is for health and safety reasons and if you have young children please arrange for someone to look after them during your course.

If I am providing you with a mobile course, please ensure I have somewhere to park near your home, if there is no parking available please let me know during your booking as my equipment can be very heavy.

If I am coming into your home to provide a course please ensure I have a clean and clear area to place my equipment in, this will prevent my equipment from becoming damaged and allow me to teach you more efficiently.

I will bring all the equipment you need to complete your course apart from towels, please ensure you can supply 2-4 towels for use during your course.

A travel fee will be added to your course to cover the expenses for us to come to you, the amount will be confirmed and payment arranged during your course booking. The fee amount will depend on your location and how many days the course(s) is over.

Refunds;

All refunds for eligible courses will be processed within 14 working days of receipt of course material and equipment is returned in a re-saleable condition, which will be decided at our sole discretion once all the items have been received.

All deposits paid to secure a course date and/or towards a payment plan are non-refundable.

All online courses are non-refundable under the digital goods act.

Re-submission;

If you have not met our standards to pass your course, we will invite you back onto our next available course date free of charge.

Certificates;

If your certificate has been lost or damaged we will be able to send you a replacement certificate at an admin charge of £15. To request a replacement certificate, please email us at hello@beautyboo.uk. with your full name, email address, the date you completed your training and the course name you are requesting for. We aim to send replacement certificates within 7 working days.

If you require a hard copy of your certificate then please email us with the above details and we will be happy to send a hard copy of your certificate for an admin cost of £15.

Treatment and case study photo’s;

We may use any case study pictures you send in on our website and/or social media pages to help promote our courses and services. During treatments, we may take pictures to showcase on our website/social media pages. By purchasing a course or treatment you are agreeing to these terms and conditions. You can request for your photo’s not to be used by emailing hello@beautyboo.uk.

Insurance;

We are currently in partnership with Insync Insurance and they can be found on our website, BeautyBoo cannot guarantee you will be covered by Insync insurance nor will you be automatically covered, you will need to access their site to receive quotes and to inquire if they can provide you with cover. Insurance is the responsibility of the students and BeautyBoo will not be held liable, for the student’s not being covered by insurance.

Disclaimer

Our courses are intended to give the knowledge and the skill sets to perform your chosen treatment(s), each course is taught to the highest standards and allows the student to gain the general knowledge they need to obtain an accredited certificate and allow the student to gain insurance. However, BeautyBoo is not held responsible or liable for any risks caused during a procedure nor is it BeautyBoo responsibility to ensure you follow your own local rules, regulations or your insurance policy is upheld, this is the sole responsibility of the student to ensure they research and follow their local rules and regulations, their city council, legislation and insurance policies. BeautyBoo is not held reliable in any case of legal encounters that is in relation to licensing, regulations, or any aspects within the procedural operation. If there are any medical concerns then the client must seek professional diagnoses or treatment, as these courses should not be used as a substitute for medical advice as they only provide general knowledge.

If you chose to not purchase your kit through BeautyBoo, then we are not reliable for the quality of the kit, we are also not reliable for how the kit you purchased elsewhere looks, performs or last. If you have problems with your kit please take it back to where you have purchased it from. Please check before purchasing your kit if you are unsure it is the right kit you will need to complete your course.

Additional Terms and Conditions

User Rights and Access;

It is your responsibility to ensure you have configured your own computer and software to access the material and content on our site including any downloadable files and resources when purchasing our digital products. We do not warrant that the way we deliver data to you is compatible with your software on your mobile device, computer or tablet. Although we do our best to protect our site, we are not responsible for any viruses, bugs or similar issues. We advise that you use your own virus protection software to protect yourself and your device’s.

We have the rights to update and change elements on our website and our terms and conditions, please do not relie that the information is correct at all times, although we try our hardest to ensure our website is acute and up to date we have no duty in providing this and therefore BeautyBoo is not liable for any loss or damage you may incur from using our site and the materials we provide. We have no legal responsibility to notify you of any changes made to our terms and conditions and also to our website.

We provide all visitors with permission to our site as a temporary, non-exclusive visitor.

Copyright;

All material and website elements are subjected to copyright and are the property of BeautyBoo and BeautyBoo Training Academy. If you attempt to copy, sell and use our material including our manuals and assessments without our consent, you will be prosecuted. To enquiry about permissions of usage please contact us on hello@beautyboo.uk.

Computer Offences;

It is a criminal offence to misuse computers, for example, obtaining unauthorised access to our server or database and trying to make an attack by introducing viruses, worms, Trojans and any other technologically harmful or damaging material and your right to use our website will end with an immediate effect. If you are found to be misusing computers and their software, you will be reported to the relevant authorities and we will provide the authorities with any details of your identity.

Responsibility;

We do not guarantee the accuracy of our website or materials provided and it is your responsibility in the way you use our contents. BeautyBoo will not be liable for the below;

Fraud or fraudulent misrepresentations
death or personal injury
nor for any act, omission or matter which may not exclude or limit under the applicable law

BeautyBoo is not liable for any indirect, special or consequential loss or damage, this includes the below;

loss of profit
loss of goodwill
loss of savings
loss of contract

Lastly, BeautyBoo excludes all terms and warranties or promises implied by law or by statutes as far as legally possible.

Treatments | Salon

Booking an appointment

You can book an appointment with us by phone, email, through our website booking system. Please see our contact and booking pages for ways you can contact and book with us.

Please ensure your hair is clean for your appointment unless advised otherwise by us.

Working Hours & Areas

You will find our hours and areas of work on our contact page, we do work from a home-based salon in Bristol mainly but will be happy to see if we can assist with mobile treatments too. Our address will be given, once an appointment has been made.

Cancellations

Any deposits paid to secure a treatment are non-refundable.

If you need to cancel your appointment, please contact us at least 48 hours before your appointment date.

If your notice of cancellation is less then 48 hours then we will try our best to re-book the space if we can not then a cancellation charge may occur.

Payment & Deposits

BeautyBoo accepts cash, bank transfer and card payments for all treatments.

All payments must be settled at the end of the treatment(s) before you or we leave.

BeautyBoo reserves the right to request any payment upfront for any services or products.

Consultations

There is a fee for consultations which will be deducted from your total treatment cost when you book your appointment with us.

You must first book a consultation for a colour, cavitation, hair and eyelash extensions and for brow tint treatments without the consultation, you will not be booked in for the treatment.

Consultations can take between 15-30 minutes for hair extensions, colour services, cavitation, eyelash and brow treatments.

Bridal trials will take between 1-2 hours and are charged separately.

Please ensure your hair is clean for your consultation unless advised otherwise by us.

Pricing

All prices are correct as of the 18th June 2020.

If your hair is longer or thicker, there may be an additional fee which you will be advised accordingly during your consultation.

Mobile Appointments

If you have any pets please keep them out of the room where possible, this is due to health and safety and I cannot provide a great service if I am being interrupted by animals throughout the appointment.

Please keep the space where the treatment is taking place just for me and you and ask any other household members not to come into the room while you are having your treatment done, this is for health and safety reasons and if you have young children please arrange for someone to look after them during your appointment.

If I am providing you with a mobile service, please ensure I have somewhere to park near your home, if there is no parking available please let me know during your booking as my equipment can be very heavy.

If I am coming into your home to provide a treatment please ensure I have a clean and clear side to place my equipment on, this will prevent my equipment from becoming damaged and allow me to work more efficiently.

I will bring all the equipment I need to complete your treatment apart from towels, if you are having a colour please provide an old clean towel for us to use during your appointment.

A travel fee will be added to your treatment to cover the expenses for us to come to you, the amount will be confirmed and payment arranged during your treatment booking. The fee amount will depend on your location.

Refunds;

All refunds for treatments will be processed within 14 working days from the date of the agreement.

All deposits paid to secure treatment dates and/or for a wedding date are non-refundable.

Weddings

Booking Your Wedding hair

To book your wedding with us, please contact us with your date, location, and how many wedding guests will need their hair done.

We will then schedule a wedding trial with yourself and any other members who require to have their hair done, you can all arrange to have your trial on the same day or book individually.

Once the trial is complete and we are happy to proceed with booking the wedding in, I will email you a confirmation of booking including what we have discussed total amount and how to pay your booking fee.

The booking fee will be 50% of your final balance which is due to be paid within 7 days from the consultation to secure your wedding date and will be deducted from the total amount due.

The remainder of the balance is due to be paid 4 weeks before your wedding day however this can be paid on the day of your trial if your wedding is less than 4 weeks away.

Pricing

You can find our price list on our wedding page.

All quotes will be discussed during the time of booking and will also be in your confirmation email.

The bridal package includes a trial and your wedding day hair, the trial is for up to two hours.

For other wedding members trials including bridesmaids, mother of the bride, etc, will be charged at an hourly rate.

If you require a second trial this will also be charged at an hourly rate, please look at our wedding prices.

Travel Costs

Weddings in Bristol do not occur a travel cost.

From our location to the venue –

30 – 60 minutes £25

60 minutes plus £35

This is to cover my travel expenses, please note if there is a charge for parking then this will also be included within the travel cost.

Wedding day times

We will discuss timings once we have completed a trial and we know fully how many wedding members are having their hair done and what hairstyles they are having.

We will write up a plan for your wedding day and will send confirmation of this within your confirmation email, please allow an extra 30 – 45 minutes for this at the end of your trial.

Refunds & Cancellations

If you need to cancel your wedding day, your deposit will be fully refundable up to 4 weeks before your wedding day, after 4 weeks your deposit will be non-refundable.

If you have the bridal package and then choose not to book your wedding day with us, the cost you have paid will be non-refundable as this will cover the cost of your trial only.

If you have had a trial, the payment is due on the same day and is non-refundable.

If you need to reschedule your trial or wedding day for any reason then you will need to contact us 48 hours before your appointment, if you contact us less than 48 hours you will lose the deposit you have paid.

If the hairstylist can not complete your trial or wedding day due to unforeseen circumstances we will find someone suitable to replace the hairstylist or alternatively we will refund you.

In-house Finance

Our in-house finance is a payment plan and not a credit lender and can only be used for training courses above £50. We follow all rule inline with the FCA with regards to charging 0% APR and no fees added to your payment plan.

0% APR
No credit check
Spread the cost over 3-6 months
For training courses only
Payment plan to be set up with PayPal or Stripe
No fees

Please note you will not received your accredited course certificate until the course has been fully paid.

If you would like to contact us with any further questions or to apply, please do not hesitate to contact us.

Terms and Conditions

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